Shipping and Delivery
Rocksalt Living currently ships within the UK, EU and USA. We use Royal Mail for our domestic orders and DHL Courier for International.
Once and order is placed, we process the order within 24hrs and send it off to you according to your selected shipping method. You will receive a tracking number once your order has been dispatched. Times indicated are all based on UK timezone.
All 24hr courier orders placed Monday - Friday before 5PM will be delivered within 24 hrs. If you have selected 24hr delivery service and the order is placed before 5PM on Friday you will receive your order on Saturday.
All next day deliveries placed after Friday at 5pm will be delivered on the following Monday.
ROCKSALT LIVING OFFERS THE FOLLOWING SHIPPING OPTIONS AND ESTIMATED DELIVERY TIMES
ROYAL MAIL - 1st class - 1 -2 Business Days
ROYAL MAIL - 2nd class - 3-5 Business Days
DHL COURIER - 24 x 48 hrs
DHL POSTAL - 5 - 7 Business Days
Specifically for international orders outside the EU, delivery costs do not include any duty or custom charges. Additional domestic sales taxes on receipt of delivery may occur. Additional charges required for customs clearance must be accepted and dealt with by the recipient of the order and will not be covered by Rocksalt Living.
All returns should be addressed to:
Unit 5, 258 Kingsland Road
We choose DHL for our UK SPEEDY DELIVERY & INTERNATIONAL ORDERS as they offer safe transportation and multiple options for arranging your shipment and customising your delivery.:
1. Schedule Your Delivery
2. Signature Release
3. Leave with Neighbor
4. Collect from Service Point
5. Alternate Address
6. Vacation Hold
Unfortunately we do not yet ship to countries outside the E.U. or U.S.A. However if you are interested in our products and do not live in the EU or USA, do not hesitate to contact us directly at firstname.lastname@example.org and we can explore your options according to your location.